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Data Connections

For Chat Aid to absorb information, you need to connect your data with Chat Aid. This is done through one or more data connections. The following data connections are supported:

Accelo
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.
ActiveCampaign
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.
Airtable
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Ticket information from Airtable:

  1. Created at
Asana
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Ticket information from Asana:

  1. Assignee name
  2. Collection
  3. Completed at
  4. Created at
  5. Due date
  6. Parent ticket
  7. Ticket attachments
  8. Ticket description
  9. Ticket name
  10. Ticket tags
  11. Ticket type
  12. Ticket URL
  13. Updated at

Chat Aid imports the following User information from Asana:

  1. User avatar
  2. User emails
  3. User last login_at
  4. User licenses
  5. User name
  6. User organizations
  7. User roles
Azure DevOps
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Ticket information from Azure DevOps:

  1. Assignee name
  2. Completed at
  3. Created at
  4. Created by
  5. Ticket description
  6. Ticket name
  7. Ticket status
  8. Ticket type
  9. Ticket URL
  10. Updated at
  11. Workspace
BambooHR
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.
Basecamp
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Ticket information from Basecamp:

  1. Assignee name
  2. Collection
  3. Completed at
  4. Created at
  5. Created by
  6. Due date
  7. Ticket Contact
  8. Ticket description
  9. Ticket name
  10. Ticket status
  11. Ticket URL
  12. Updated at
  13. Workspace
Bitbucket
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.
Canny
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Comment information from Canny:

  1. Comment body
  2. Created at
  3. Created by
  4. Parent comment

Chat Aid imports the following Post information from Canny:

  1. Created at
  2. Created by
  3. Page type
  4. Post space
  5. Post status
  6. Post tags
  7. Post URL
  8. Published at
  9. Ticket description
  10. Ticket title
Capsule
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.
ClickUp
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Ticket information from ClickUp:

  1. Collection
  2. Created at
  3. Created by
  4. Parent type
  5. Priority
  6. Ticket description
  7. Ticket name
  8. Ticket status
Close
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Account information from Close:

  1. Account address
  2. Account description
  3. Account industry
  4. Account name
  5. Account owner
  6. Account website
  7. Created at
  8. Last activity at
  9. No. of employees in account
  10. Updated at

Chat Aid imports the following Contact information from Close:

  1. Contact account name
  2. Contact email address
  3. Contact job title
  4. Contact name
  5. Contact phone numbers
  6. Created at
  7. Updated at

Chat Aid imports the following Engagement information from Close:

  1. Created at
  2. Engagement account
  3. Engagement contact
  4. Engagement content
  5. Engagement direction
  6. Engagement end time
  7. Engagement owner
  8. Engagement start time
  9. Engagement subject
  10. Engagement type
  11. Updated at

Chat Aid imports the following Note information from Close:

  1. Created at
  2. Note account
  3. Note contact
  4. Note owner

Chat Aid imports the following Opportunitie information from Close:

  1. Close date
  2. Created at
  3. Last activity at
  4. Opportunity account
  5. Opportunity amount
  6. Opportunity description
  7. Opportunity name
  8. Opportunity owner
  9. Opportunity status
  10. Updated at

Chat Aid imports the following Stage information from Close:

  1. Stage name

Chat Aid imports the following Task information from Close:

  1. Created at
  2. Task account
  3. Task content
  4. Task due date
  5. Task owner
  6. Task status
  7. Task subject
  8. Updated at

Chat Aid imports the following User information from Close:

  1. Created at
  2. Is user active: true/false
  3. Updated at
  4. User email
  5. User name
Coda
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.
Confluence On Prem
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.
Confluence®
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Page information from Confluence®:

  1. Page content
  2. Page title
  3. Page URL
Copper
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.
Custom Files

Chat Aid imports the following Supported file information from Custom Files:

  1. csv
  2. doc
  3. docx
  4. odt
  5. pdf
  6. ppt
  7. pptx
  8. rtf
  9. txt
  10. xlsx
Dropbox - Business
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.
Freshdesk
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Contact information from Freshdesk:

  1. Account ID
  2. Contact email address
  3. Contact name
  4. Contact phone number
  5. Created at
  6. Updated at

Chat Aid imports the following Ticket information from Freshdesk:

  1. Assignee name
  2. Created at
  3. Priority
  4. Ticket contact
  5. Ticket due date
  6. Ticket name
  7. Ticket status
  8. Ticket tags
  9. Ticket type
  10. Updated at

Chat Aid imports the following User information from Freshdesk:

  1. Created at
  2. Is user active: true/false
  3. Updated at
  4. User email address
  5. User name
Freshsales
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.
GitLab
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.
Google Drive™

Chat Aid imports the following Chat Aid absorbs the following information from your Google Drive™ files information from Google Drive™:

  1. Hyperlinks
  2. Images
  3. Links
  4. Text

Chat Aid imports the following Chat Aid supports the following file formats information from Google Drive™:

  1. .csv
  2. .docx
  3. .pdf
  4. .pptx
  5. .xlsx
  6. Google Docs
  7. Google Sheets
  8. Google Slides
Google Workspace
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Employee information from Google Workspace:

  1. Created at
  2. Employee email
  3. Employee groups
  4. Employee manager
  5. Employee name
  6. Employee number
  7. Employee phone numbers

Chat Aid imports the following Group information from Google Workspace:

  1. Group description
  2. Group name
Gorgias
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Contact information from Gorgias:

  1. Contact details
  2. Contact email
  3. Contact name
  4. Created at
  5. Updated at

Chat Aid imports the following Ticket information from Gorgias:

  1. Assignee name
  2. Created at
  3. Created by
  4. Is ticket unread: true/false
  5. Language
  6. Priority
  7. Ticket contact
  8. Ticket description
  9. Ticket name
  10. Ticket number
  11. Ticket status
  12. Ticket tags
  13. Updated at

Chat Aid imports the following User information from Gorgias:

  1. Created at
  2. Is user active: true/false
  3. Updated at
  4. User email
  5. User name
  6. User role
GreytHR
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Employee information from GreytHR:

  1. Employee date of birth
  2. Employee email
  3. Employee gender
  4. Employee groups
  5. Employee manager
  6. Employee name
  7. Employee number
  8. Employee phone numbers
  9. Employee start date
  10. Employee username
  11. Employment status: active, inactive, pending
  12. Termination date
  13. Termination reason
  14. Updated at

Chat Aid imports the following Group information from GreytHR:

  1. Group name
HaileyHR
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Employee information from HaileyHR:

  1. Employee date of birth
  2. Employee email
  3. Employee gender
  4. Employee groups
  5. Employee home location
  6. Employee manager
  7. Employee name
  8. Employee number
  9. Employee phone
  10. Employee start date
  11. Employee status: active, inactive, pending
  12. Employee work location
  13. Termination date
Help Scout - Docs
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.
Help Scout - Inbox
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Contact information from Help Scout - Inbox:

  1. Contact details
  2. Contact email address
  3. Contact name
  4. Contact phone numbers
  5. Created at
  6. Updated at

Chat Aid imports the following Ticket information from Help Scout - Inbox:

  1. Assignee name
  2. Collection
  3. Contact name
  4. Created at
  5. Created by
  6. Ticket name
  7. Ticket number
  8. Ticket status
  9. Ticket type
  10. Ticket URL
  11. Updated at

Chat Aid imports the following User information from Help Scout - Inbox:

  1. Created at
  2. Updated at
  3. User email address
  4. User name
  5. User roles
HiBob
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Employee information from HiBob:

  1. Created at
  2. Employee avatar
  3. Employee company
  4. Employee emails
  5. Employee groups
  6. Employee manager
  7. Employee name
  8. Employee number
  9. Employee start date
  10. Employee work location
  11. Employments
  12. Termination date
  13. Termination reason
  14. Termination type: voluntary, dismissed, redundancy, end of contract, retirement, mutual

Chat Aid imports the following Time off balance information from HiBob:

  1. Employee name
  2. Time off policy
  3. Time off request balance date

Chat Aid imports the following Time off policie information from HiBob:

  1. Policy name
  2. Policy unit: hours, days, weeks, months

Chat Aid imports the following Time off request information from HiBob:

  1. Name of employee requesting time off
  2. Request amount
  3. Request end time
  4. Request policy type
  5. Request start time
  6. Request status
  7. Request units: hours, days, weeks, months
HR Cloud
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Employee information from HR Cloud:

  1. Created at
  2. Employee date of birth
  3. Employee email
  4. Employee ethnicity
  5. Employee gender
  6. Employee home location
  7. Employee manager
  8. Employee name
  9. Employee number
  10. Employee phone numbers
  11. Employee start date
  12. Employee termination date
  13. Employee termination reason
  14. Employee work location
  15. Updated at

Chat Aid imports the following Employment information from HR Cloud:

  1. Employee effective date
  2. Employee end date
  3. Employee job title
  4. Employee name
  5. Employee pay currency
  6. Employee pay frequency
  7. Employee pay rate
  8. Updated at

Chat Aid imports the following Group information from HR Cloud:

  1. Group name

Chat Aid imports the following Location information from HR Cloud:

  1. Location name
HubSpot
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Contact information from HubSpot:

  1. Contact account name
  2. Contact address
  3. Contact email address
  4. Contact job title
  5. Contact name
  6. Contact phone number
  7. Created at
  8. Last activity at
  9. Updated at

Chat Aid imports the following Engagement information from HubSpot:

  1. Engagement account
  2. Engagement contact
  3. Engagement content
  4. Engagement direction
  5. Engagement end time
  6. Engagement opportunity
  7. Engagement owner
  8. Engagement start time
  9. Engagement subject
  10. Engagement type: call, email, meeting or raw response

Chat Aid imports the following Note information from HubSpot:

  1. Created at
  2. Note account
  3. Note contact
  4. Note content
  5. Note opportunity
  6. Note owner
  7. Updated at

Chat Aid imports the following Opportunitie information from HubSpot:

  1. Created at
  2. Opportunity account
  3. Opportunity amount
  4. Opportunity close date
  5. Opportunity contact
  6. Opportunity description
  7. Opportunity name
  8. Opportunity owner
  9. Opportunity stage
  10. Updated

Chat Aid imports the following Task information from HubSpot:

  1. Completed at
  2. Created at
  3. Task account
  4. Task contact
  5. Task content
  6. Task due date
  7. Task opportunity
  8. Task owner
  9. Task status
  10. Task subject
  11. Updated at

Chat Aid imports the following User information from HubSpot:

  1. Created at
  2. Is user active: true/false
  3. Updated at
  4. User email
  5. User name
Humaans
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Employee information from Humaans:

  1. Created at
  2. Employee avatar
  3. Employee company
  4. Employee date of birth
  5. Employee email
  6. Employee groups
  7. Employee home location
  8. Employee manager
  9. Employee name
  10. Employee number
  11. Employee phone
  12. Employee start date
  13. Employee status: active, inactive, pending
  14. Employee work location
  15. Termination date
  16. Termination reason
  17. Termination type: voluntary, dismissed, redundancy, end of contract, retirement, mutual
  18. Updated at

Chat Aid imports the following Time off request information from Humaans:

  1. Created at
  2. Name of employee requesting time off
  3. Request amount
  4. Request description
  5. Request end time
  6. Request start time
  7. Request status
  8. Time off type
  9. Updated at

Chat Aid imports the following Time off type information from Humaans:

  1. Created at
  2. Time off name
  3. Time off unit: hours, days, weeks, months
  4. Updated at
Intercom
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Contact information from Intercom:

  1. Contact email address
  2. Contact first name
  3. Contact last name
  4. Contact name
  5. Contact phone numbers
  6. Created_at
  7. Updated_at

Chat Aid imports the following Ticket information from Intercom:

  1. Assignee name
  2. Completed at
  3. Created at
  4. Created by
  5. Priority
  6. Ticket attachments
  7. Ticket contact
  8. Ticket description
  9. Ticket name
  10. Ticket status
  11. Ticket tags
  12. Updated at
Jira
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Ticket information from Jira:

  1. Assignee name
  2. Created at
  3. Custom fields
  4. Issue type
  5. Priority
  6. Project name
  7. Project URL
  8. Reporter name
  9. Ticket description
  10. Ticket labels
  11. Ticket name
  12. Ticket status
  13. Ticket title
  14. Ticket URL
  15. Updated at
Keka
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Employee information from Keka:

  1. Employee avatar
  2. Employee date of birth
  3. Employee email
  4. Employee gender
  5. Employee groups
  6. Employee home location
  7. Employee manager
  8. Employee marital status
  9. Employee name
  10. Employee number
  11. Employee pay group
  12. Employee phone
  13. Employee start date
  14. Employee status: active, inactive, pending
  15. Employments
  16. Termination date
  17. Termination reason
  18. Termination type: voluntary, dismissed, redundancy, end_of_contract, retirement, mutual

Chat Aid imports the following Time off request information from Keka:

  1. Created at
  2. Request description
  3. Request employee
  4. Request end time
  5. Request start time
  6. Request status
  7. Request type

Chat Aid imports the following Time off type information from Keka:

  1. Type description
  2. Type name
Linear
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Ticket information from Linear:

  1. Assignee name
  2. Completed at
  3. Created at
  4. Priority
  5. Ticket description
  6. Ticket due date
  7. Ticket name
  8. Ticket number
  9. Ticket status
  10. Ticket tags
  11. Ticket URL
  12. Updated at
monday.com
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.
Notion
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Page information from Notion:

  1. Page content
  2. Page title
  3. Page URL
Okta
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Companie information from Okta:

  1. Company display name
  2. Created at
  3. Updated at

Chat Aid imports the following Employee information from Okta:

  1. Created at
  2. Employee email
  3. Employee groups
  4. Employee name
  5. Employee number
  6. Employee phone number
  7. Employee start date
  8. Employee username
  9. Employment status: active, inactive, pending
  10. Updated at

Chat Aid imports the following Group information from Okta:

  1. Created at
  2. Group description
  3. Group name
  4. Group type
  5. Updated at
OneDrive
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.
Pipedrive
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Account information from Pipedrive:

  1. Account address
  2. Account name
  3. Account owner
  4. Created at
  5. Last activity at
  6. Number of employees in account
  7. Updated at

Chat Aid imports the following Contact information from Pipedrive:

  1. Contact account name
  2. Contact email address
  3. Contact name
  4. Contact phone number: number, extension, number type
  5. Created at
  6. Last activity at
  7. Updated at

Chat Aid imports the following Engagement information from Pipedrive:

  1. Created at
  2. Engagement account
  3. Engagement contact
  4. Engagement content
  5. Engagement opportunity
  6. Engagement owner
  7. Engagement subject
  8. Engagement type: call, email, meeting or raw response
  9. Updated at

Chat Aid imports the following Lead information from Pipedrive:

  1. Converted account
  2. Converted at
  3. Converted contact
  4. Created at
  5. Lead account
  6. Lead contact
  7. Lead email address
  8. Lead name
  9. Lead owner
  10. Lead source
  11. Lead title
  12. Updated at

Chat Aid imports the following Note information from Pipedrive:

  1. Created at
  2. Note account
  3. Note contact
  4. Note content
  5. Note opportunity
  6. Note owner
  7. Updated at

Chat Aid imports the following Opportunitie information from Pipedrive:

  1. Created at
  2. Last activity at
  3. Opportunity account
  4. Opportunity amount
  5. Opportunity close date
  6. Opportunity name
  7. Opportunity owner
  8. Opportunity stage
  9. Opportunity status
  10. Updated

Chat Aid imports the following Stage information from Pipedrive:

  1. Created at
  2. Stage name
  3. Updated

Chat Aid imports the following Task information from Pipedrive:

  1. Completed at
  2. Created at
  3. Task account
  4. Task contact
  5. Task content
  6. Task due date
  7. Task opportunity
  8. Task owner
  9. Task status
  10. Task subject
  11. Updated at

Chat Aid imports the following User information from Pipedrive:

  1. Created at
  2. Is user active: true/false
  3. Updated at
  4. User email
  5. User name
ReadMe
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.
Salesforce
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Account information from Salesforce:

  1. Account address
  2. Account description
  3. Account industry
  4. Account name
  5. Account owner
  6. Account phone numbers
  7. Account website
  8. Created at
  9. Last activity at
  10. No. of employees in account
  11. Updated at

Chat Aid imports the following Contact information from Salesforce:

  1. Contact account name
  2. Contact country
  3. Contact email address
  4. Contact name
  5. Created at
  6. Custom fields
  7. Updated at

Chat Aid imports the following Engagement information from Salesforce:

  1. Created at
  2. Engagement account
  3. Engagement contact
  4. Engagement content
  5. Engagement end time
  6. Engagement opportunity
  7. Engagement owner
  8. Engagement start time
  9. Engagement subject
  10. Engagement type: call, email, meeting or raw response
  11. Updated at

Chat Aid imports the following Lead information from Salesforce:

  1. Converted account
  2. Converted at
  3. Converted contact
  4. Created at
  5. Lead account
  6. Lead address
  7. Lead contact
  8. Lead email address
  9. Lead first name
  10. Lead last name
  11. Lead owner
  12. Lead phone number
  13. Lead source
  14. Lead title
  15. Updated at

Chat Aid imports the following Note information from Salesforce:

  1. Created at
  2. Note account
  3. Note contact
  4. Note content
  5. Note opportunity
  6. Note owner
  7. Note title
  8. Note visibility: public, private
  9. Updated at

Chat Aid imports the following Opportunitie information from Salesforce:

  1. Created at
  2. Last activity at
  3. Opportunity account
  4. Opportunity amount
  5. Opportunity close date
  6. Opportunity contact
  7. Opportunity description
  8. Opportunity name
  9. Opportunity owner
  10. Opportunity stage
  11. Opportunity status
  12. Updated at

Chat Aid imports the following Stage information from Salesforce:

  1. Created at
  2. Stage name
  3. Updated at

Chat Aid imports the following Task information from Salesforce:

  1. Created at
  2. Task account
  3. Task completed at
  4. Task contact
  5. Task content
  6. Task due date
  7. Task owner
  8. Task status
  9. Task subject
  10. Updated at

Chat Aid imports the following User information from Salesforce:

  1. Created at
  2. Is user active: true/false
  3. Updated at
  4. User email
  5. User name
SharePoint
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Page information from SharePoint:

  1. Page content
  2. Page title
  3. Page URL
Slack
Square Payroll
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Employee information from Square Payroll:

  1. Created at
  2. Employee emails
  3. Employee name
  4. Employee number
  5. Employee phone number
  6. Employee status: active, inactive, pending
  7. Employee work location
  8. Employments
  9. Updated at
Todoist
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.
Trello
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Ticket information from Trello:

  1. Assignee name
  2. Collection
  3. Created at
  4. Priority
  5. Ticket description
  6. Ticket due date
  7. Ticket name
  8. Ticket status
  9. Ticket tags
  10. Ticket URL
  11. Updated at
  12. Workspace
Web

Chat Aid imports the following Page information from Web:

  1. Public web pages
  2. Sitemaps
YouTrack
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Ticket information from YouTrack:

  1. Assignee name
  2. Collection
  3. Completed at
  4. Created at
  5. Created by
  6. Parent ticket
  7. Priority
  8. Ticket attachments
  9. Ticket description
  10. Ticket name
  11. Ticket number
  12. Ticket status
  13. Ticket tag
  14. Ticket type
  15. Ticket URL
  16. Updated at
Zendesk
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.
Zendesk - Help Center
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.
Zendesk Sell
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.
Zoho CRM
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Contact information from Zoho CRM:

  1. Contact account
  2. Contact address
  3. Contact email address
  4. Contact name
  5. Contact phone numbers
  6. Contact tags
  7. Contact title
  8. Created at
  9. Last activity at
  10. Updated at

Chat Aid imports the following Note information from Zoho CRM:

  1. Created at
  2. Note contact
  3. Note content
  4. Note opportunity
  5. Note owner
  6. Updated at

Chat Aid imports the following Opportunitie information from Zoho CRM:

  1. Close date
  2. Created at
  3. Last activity at
  4. Opportunity account
  5. Opportunity amount
  6. Opportunity description
  7. Opportunity name
  8. Opportunity owner
  9. Opportunity stage
  10. Updated at

Chat Aid imports the following User information from Zoho CRM:

  1. Created at
  2. Is user active: true/false
  3. Updated at
  4. User email
  5. User name
Zoho People
info
Chat Aid collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish this connection with Chat Aid.

Chat Aid imports the following Employee information from Zoho People:

  1. Created at
  2. Employee avatar
  3. Employee company
  4. Employee date of birth
  5. Employee email
  6. Employee gender
  7. Employee groups
  8. Employee home location
  9. Employee manager
  10. Employee marital status
  11. Employee name
  12. Employee number
  13. Employee phone
  14. Employee start date
  15. Employee status: active, inactive, pending
  16. Employee tags
  17. Employee work location
  18. Employments
  19. Termination date
  20. Updated at

Chat Aid imports the following Time off request information from Zoho People:

  1. Created at
  2. Name employee of employee requesting time off
  3. Request amount
  4. Request description
  5. Request status
  6. Request units: hours, days, weeks, months
  7. Time off end time
  8. Time off start type
  9. Time off type