Data Privacy and Security
At Chat Aid, we prioritize the security of your data. This article provides insights into our security measures and practices to ensure the utmost safety of your information.
Chat Aid Security Measures: Ensuring the Safety of Your Data
We assure you that protecting our client's data is our top priority. Several measures have been implemented to guarantee its safety.
Some of the information you provide gets passed on to Azure OpenAI, known for its strong security reputation and robust standards. Azure OpenAI deletes the data within 30 days. Check the Privacy Policy here. In our production environment, access to Chat Aid is restricted to only individuals who have an authorized and legitimate need to access the data, ensuring the safety of your sources. All data is encrypted at rest and in transit.
For further details on how we handle your data, please refer to our privacy policy. Trust is paramount in our industry, and we take our responsibility to safeguard your data seriously.
Is it Safe to Add Internal Documents to the Company Wiki?
When an Chat Aid admin adds a source to their dashboard, the source becomes visible to them and all other admins in the Slack workspace.
The access to the added source remains intact, ensuring that only users with the initial access can retrieve it. Chat Aid retrieves the source using Azure OpenAI's API and then trains the source content using OpenAI's API.
All sources are encrypted in rest and transit, and the production environment of Chat Aid is limited to the CEO and a small number of developers with a legitimate need to access the data. To enhance the safety of your sources. When a source is added, the content within is never shared with other clients.
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For any questions related to data security, feel free to contact our support at [email protected].