Settings
The Settings section of Chat Aid allows administrators and users to configure how Chat Aid behaves, manage users, customize responses, and integrate with other tools.
Settings Overview
Settings are organized into two main categories:
Company Settings (Admin Only)
Company-wide configurations that affect all users:
- General - Company information and basic settings
- Response Settings - Configure where and how Chat Aid responds
- User Management - Manage team members, roles, and permissions
- Personas - Customize Chat Aid's personality and tone
- Auto-Answer - Configure automatic responses in Slack
- Custom APIs - Integrate Chat Aid with your tools
Account Settings (All Users)
Personal settings that each user manages:
- My Account - Personal profile and preferences
- My Connections - Connected apps for Actions
- Automations - API keys and automation setup
General
Company-wide settings for branding, permissions, and core workspace configuration.
Learn more:
Response Settings
Control where and how Chat Aid responds across Slack, Teams, and other channels.
Learn more:
User Management
Manage team members, roles, and workspace access.
Learn more:
Personas
Customize Chat Aid's tone and personality for your workspace.
Learn more:
Auto-Answer
Configure automatic responses in Slack channels.
Learn more:
Custom APIs
Set up API keys and integrate Chat Aid with your internal tools and workflows.
Learn more:
My Account
Manage your personal profile, password, and preferences.
Learn more:
My Connections
View and manage the apps connected to your account for Actions.
Learn more:
Automations
Manage automation keys and Zapier-style workflows.
Learn more:
Accessing Settings
- Log in to Chat Aid dashboard
- Click Settings in the sidebar
- Choose the setting category you want to configure
Only admins can access Company Settings. All users can access Account Settings.