Frequently Asked QuestionsSecurity and Privacy FAQOn this pageSecurity and Privacy FAQ Does Chat Aid use customer data to train OpenAI models? No, Chat Aid does not use customer prompts or company data to train OpenAI models. Your data remains private and is not utilized to improve OpenAI models. How is data protected within Chat Aid? Your data is safeguarded through encryption. We use AES 256-bit encryption to protect data stored on our servers, and during transmission, we employ TLS 1.2 or higher to secure data as it travels between your devices and our servers. Is Chat Aid compliant with security standards? Yes, Chat Aid has multiple security certifications which can be viewed at trust.chataid.com