YouTrack
TicketingBeta
Overview
Connect YouTrack to Chat Aid to make your ticketingdata searchable and accessible through AI-powered conversations.
How to Connect
- Navigate to Integrations in your Chat Aid dashboard
- Find YouTrack in the Ticketing category
- Click Connect
- Authenticate with your YouTrack credentials
- Select which content to train on
- Click Start Training
What Data is Accessed?
Chat Aid requests read-only access to your YouTrack content. We never modify, delete, or share your data with third parties.
Chat Aid absorbs the following information:
Tickets
- Ticket name
- Ticket number
- Assignee name
- Ticket status
- Created by
- Ticket description
- Collection
- Ticket type
- Parent ticket
- Ticket attachments
- Ticket tag
- Created at
- Updated at
- Completed at
- Ticket URL
- Priority
Auto-Retrain
Keep your YouTrack data up-to-date by configuring automatic retraining schedules (Daily, Weekly, or Monthly).
Need Help?
Contact our support team at support@chataid.com